I purchased the basic net zero stick. It was a nightmare! Service was horrible and I contacted net zero to cancel any further service with them. I have been continually charged on my debit card for service I dont have and after reporting fraudulent charges to my card...Read more
I didn't like
- Refused to cancel account
- Fact that it never worked
Bought samsung hotspot tablet and couldn't use at all for 4days, no instructions. Finally able to get in touch and somehow I had already used data. They are breaking law by misleading, stealing data and truth in advertisement laws. I turned off tablt on purpose for one...Read more
in there news its just anti trump!!! what Hillary is a saint?? this is a service that I pay for, not a forum for there political views. I WILL NOT FUND THIS ANY MORE. You should be reporting on both sides, both point of views why not? how dare you take peoples money...Read more
Netzero - Miss reprented
Agent told me the data was "unlimited". Not true, canceled, but they continue to auto bill my account. Cancelled again after being told there is no record of cancellation.
Netzero Internet Service Review
I have had netzero for years, recently there have been ads on my message center. Since I pay a fee for this access I feel there should be no ads. Other message providers such as yahoo have ads in free email but if you pay there are none. Take a cue from your competitors or you will lose a long time customer.
Netzero Customer Care Review
Worst customer service i have ever encountered. Can never reach anyone for any type of support
Netzero Internet Service Review
Worst experience ever . The hotspot devices are pieces of *** and they over charge your credit card !!!
Net Zero is horrible. I sign Up for the plan for $19.99 a month and the Associate that was Assisting me advise that with tax the Amount was only going to be $23.00 . I asked if that was my total for sure , she stated it was only going to be 23.00 an no more ,However...Read more
I've subscribed to NetZero DSL for nearly 10 years, and I cancelled with them today. DSL signal went down May 21st and still wasn't restored four days later. Tech support finally called me back today and said they were sending a DSL tech to my house Friday (May...Read more
Go to cancel my account, on their website they have a number to call. Dialing that number leads you to an automated voice system telling you to call a different number. After dailing that number running through an automated system and after about 15 minutes of being on...Read more
I used Netzero for many years without problems, using the faster service until I got cable. Then I asked to have the lower priced service . They ignored my request and later when I got a different email, I asked again just so my emails would be redirected. They still...Read more
They charged me twice my equipment was late and as soon as I received the device I was told I used all my data all while under the impression they offered unlimited data my wife and I both are gamers and told the rep this and took the plan he suggested only to be sadly...Read more
I had used Netzero as my internet for a couple of years, when I was outside my town, and always had problems. In the beginning I used to get 2GIGs of Data usage, and then later they changed my unit and I was only getting 200MB of data usage, before they cut me off, I...Read more
I received a collection notice last month. I paid it . I think that it was from 5 years ago or better, when I did have an account this you. This month I received another notice. I have not had an account with netzero for at least 5 years. Is this a scam. ...Read more
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