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I purchased the basic net zero stick. It was a nightmare! Service was horrible and I contacted net zero to cancel any further service with them. I have been continually charged on my debit card for service I dont have and after reporting fraudulent charges to my card...
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1.0
I didn't like
  • Refused to cancel account
  • Fact that it never worked
#1008403
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Bought samsung hotspot tablet and couldn't use at all for 4days, no instructions. Finally able to get in touch and somehow I had already used data. They are breaking law by misleading, stealing data and truth in advertisement laws. I turned off tablt on purpose for one...
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1.0
#998589
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in there news its just anti trump!!! what Hillary is a saint?? this is a service that I pay for, not a forum for there political views. I WILL NOT FUND THIS ANY MORE. You should be reporting on both sides, both point of views why not? how dare you take peoples money...
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1.9
#932522
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Netzero - Miss reprented

Netzero
#1075462
2.1
Details
Agent told me the data was "unlimited". Not true, canceled, but they continue to auto bill my account. Cancelled again after being told there is no record of cancellation.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
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Value for money
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Netzero Internet Service Review

Netzero
#903616
I have had netzero for years, recently there have been ads on my message center. Since I pay a fee for this access I feel there should be no ads. Other message providers such as yahoo have ads in free email but if you pay there are none. Take a cue from your competitors or you will lose a long time customer.
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Netzero Customer Care Review

Netzero
#887324
1.3
Details
Worst customer service i have ever encountered. Can never reach anyone for any type of support
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Netzero Internet Service Review

Netzero
#865712
Worst experience ever . The hotspot devices are pieces of *** and they over charge your credit card !!!
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Net Zero is horrible. I sign Up for the plan for $19.99 a month and the Associate that was Assisting me advise that with tax the Amount was only going to be $23.00 . I asked if that was my total for sure , she stated it was only going to be 23.00 an no more ,However...
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1.1
#888597
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I've subscribed to NetZero DSL for nearly 10 years, and I cancelled with them today. DSL signal went down May 21st and still wasn't restored four days later. Tech support finally called me back today and said they were sending a DSL tech to my house Friday (May...
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#854590
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Go to cancel my account, on their website they have a number to call. Dialing that number leads you to an automated voice system telling you to call a different number. After dailing that number running through an automated system and after about 15 minutes of being on...
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Anonymous
Anonymous

Been a Netzero customer for many years. When they went to this MIFI my data plan dropped from 4 gigs a month down to 2 gigs a month for more money. For several days now tri...

Anonymous
Anonymous

Glad I took the time to read the complaints! I will never deal with them!!!

1.6
#833790
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I used Netzero for many years without problems, using the faster service until I got cable. Then I asked to have the lower priced service . They ignored my request and later when I got a different email, I asked again just so my emails would be redirected. They still...
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Anonymous
Nick

Tell them turkeys U'll see them in court!

#824078
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They charged me twice my equipment was late and as soon as I received the device I was told I used all my data all while under the impression they offered unlimited data my wife and I both are gamers and told the rep this and took the plan he suggested only to be sadly...
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Anonymous
Anonymous

NetZero told me I would have unlimited usage to stream TV like Hulu and Netflix and when I got the confirmation email it said I had 4 gigs per month and I know that is not eno...

#813261
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I had used Netzero as my internet for a couple of years, when I was outside my town, and always had problems. In the beginning I used to get 2GIGs of Data usage, and then later they changed my unit and I was only getting 200MB of data usage, before they cut me off, I...
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Anonymous
Nick

Should of called ur card co an had it stopped!

Anonymous
Anonymous

Attention!!!!! Never use this service I canceled my service in December, and they continued to take money 2 months later. I called them they had the nerve to get smart with me...

1.6
I didn't like
  • Inaccurate data usage report
  • Double billed
#804346
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I received a collection notice last month. I paid it . I think that it was from 5 years ago or better, when I did have an account this you. This month I received another notice. I have not had an account with netzero for at least 5 years. Is this a scam. ...
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Anonymous
Nick

U WANT TO GET BURNT TWICE? ...BE SMART! "DON'T DO IT"

1.3
#794771
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