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I've subscribed to NetZero DSL for nearly 10 years, and I cancelled with them today. DSL signal went down May 21st and still wasn't restored four days later. Tech support finally called me back today and said they were sending a DSL tech to my house Friday (May...
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#854590
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Go to cancel my account, on their website they have a number to call. Dialing that number leads you to an automated voice system telling you to call a different number. After dailing that number running through an automated system and after about 15 minutes of being on...
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Anonymous
Anonymous

Been a Netzero customer for many years. When they went to this MIFI my data plan dropped from 4 gigs a month down to 2 gigs a month for more money. For several days now tri...

Anonymous
Anonymous

Glad I took the time to read the complaints! I will never deal with them!!!

1.6
#833790
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I used Netzero for many years without problems, using the faster service until I got cable. Then I asked to have the lower priced service . They ignored my request and later when I got a different email, I asked again just so my emails would be redirected. They still...
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Anonymous
Nick

Tell them turkeys U'll see them in court!

#824078
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They charged me twice my equipment was late and as soon as I received the device I was told I used all my data all while under the impression they offered unlimited data my wife and I both are gamers and told the rep this and took the plan he suggested only to be sadly...
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Anonymous
Anonymous

NetZero told me I would have unlimited usage to stream TV like Hulu and Netflix and when I got the confirmation email it said I had 4 gigs per month and I know that is not eno...

#813261
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I had used Netzero as my internet for a couple of years, when I was outside my town, and always had problems. In the beginning I used to get 2GIGs of Data usage, and then later they changed my unit and I was only getting 200MB of data usage, before they cut me off, I...
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Anonymous
Nick

Should of called ur card co an had it stopped!

Anonymous
Anonymous

Attention!!!!! Never use this service I canceled my service in December, and they continued to take money 2 months later. I called them they had the nerve to get smart with me...

1.6
I didn't like
  • Double billed
  • Inaccurate data usage report
#804346
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I received a collection notice last month. I paid it . I think that it was from 5 years ago or better, when I did have an account this you. This month I received another notice. I have not had an account with netzero for at least 5 years. Is this a scam. ...
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Anonymous
Nick

U WANT TO GET BURNT TWICE? ...BE SMART! "DON'T DO IT"

1.3
#794771
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6 gb costs $54.00 and if you watch 2 movies on line, your data is all used up. It's a rip off. I had my service for two months and when i tried to cancel they gave me pure ***. The workers are crude, rude and downright ***. They are thieves. I hte them I hate them I...
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Anonymous
Anonymous

This is the Truth same thing happened to me. I got my netzero hotspot device in the mail and only got to use it for that night and in the morning i got an email saying i had u...

#788640
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Netzero Cancellation Policy Review

Why did i have to pay for a defected modem an i complain you cancel me i signed up with juno you cancel me i.want a refund on your no good modem under maria fe humphrey pm In
#787847
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Other Product Review

I played one game and accessed my email account!! Yea ! Then Zero. I want my $100.00 back, I'll send your " Divice" back, you give me my money's NOT!!! *** you Net Zero!!!!! Yea! Wherever you are. Want to take a trip around the world, and talk to people who can barley speek your language? Go to Net Zero, *** Net Zero, *** YOU!!
Topsham, Maine
#780765
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FYI started on site while back as unfortunate as it turns out now, given email address is tied to much of my biz, though I can back that out. However, in 1st profession in computers Sr. TP Analyst I learned a smidgeon about onlines. What I can state as FACT is this is...
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#758127
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