Latest review first
Netzero - Can’t get through to customer service or corporate. Call drops after 2seconds of ringing.
Can’t get through to customer service or corporate
tried several times to contact customer service by phone... tried talking to someone that spoke English but had such an accent (overseas) that was unable to understand. Taking money out of my bank account and called number of years ago to cancel this and thought it had...Read more
I have called number of times to stop this but you keep taking payment out of my bank account, i can not afford any more
Awful technical support. You might as well not even bother. I've been a user of NZ for over 20 years. Now that I've run into a problem, they're completely useless EMAIL contacted tech support has wasted hours and hours and HOURS of my time and we're no closer to a...Read more
I didn't like
- Tech support it is useless
Netzero - Miss reprented
Agent told me the data was "unlimited". Not true, canceled, but they continue to auto bill my account. Cancelled again after being told there is no record of cancellation.
I purchased the basic net zero stick. It was a nightmare! Service was horrible and I contacted net zero to cancel any further service with them. I have been continually charged on my debit card for service I dont have and after reporting fraudulent charges to my card...Read more
I didn't like
- Fact that it never worked
- Refused to cancel account
Bought samsung hotspot tablet and couldn't use at all for 4days, no instructions. Finally able to get in touch and somehow I had already used data. They are breaking law by misleading, stealing data and truth in advertisement laws. I turned off tablt on purpose for one...Read more
in there news its just anti trump!!! what Hillary is a saint?? this is a service that I pay for, not a forum for there political views. I WILL NOT FUND THIS ANY MORE. You should be reporting on both sides, both point of views why not? how dare you take peoples money...Read more
Netzero Internet Service Review
I have had netzero for years, recently there have been ads on my message center. Since I pay a fee for this access I feel there should be no ads. Other message providers such as yahoo have ads in free email but if you pay there are none. Take a cue from your competitors or you will lose a long time customer.
Net Zero is horrible. I sign Up for the plan for $19.99 a month and the Associate that was Assisting me advise that with tax the Amount was only going to be $23.00 . I asked if that was my total for sure , she stated it was only going to be 23.00 an no more ,However...Read more
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