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This is ***, we had to pay $91 to get the service , then failed to use it when we first got it, we paid another 45$. Everyone that we've talked to kept lying and getting caught , couldn't give me a supervisor and we had it fri & sat. Clearly this place is a scam,...
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#637589
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NetZero's mail pages are so clogged up with bandwidth-hogging advertising scripts that the application is often practically useless. Multiple freezes and crashes per session, while trying to work with email, compose messages, etc, are the norm. Response time for...
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1.0
#636065
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Top Ten Reasons Netzero Is The Worst Company I've Ever Used 1. Netzero's internet service rarely works. I am a customer and the service is so bad, I started keeping a journal of disconnections and service failures. But whenever I would alert Netzero and ask them...
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1.0
I didn't like
  • Non-working data usage report
  • Internet service disconnections
  • Being lied to by your employee
#619643
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Mifi500 Review

Netzero
#736681
1.0
Details
Just got my service on the 17th of Nov and the 19th Nov. Ran out of gigs rip off don't purchase now have to find a new service B.S.
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Customer service
Product or Service Quality
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Netzero Internet Review

Netzero
#731922
2.7
Details
Got fabulousy upgraded to new hi-speed bull!!!!. Never worked. Got another netcard. 5 separate hour long sessions with tech help. Still no go. Returning both cards....Too bad they. can't leave well enough alone.
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Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website

Netzero Charge Review

Netzero
#695256
Do not go with this company!! They are dishonest. They took almost 200. dollars off of a seniors card without permission. And when social security told him were it went they refused to return it. This is a company not to be trusted. Dont allow them to have no private information about you or your credit cards. Or social security card. They will steal it.
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Other Product Review

Netzero
#666571
1.0
Details
Old Bait@Switch and Charge Customer the Game is old just include me in the Class Action lawsuit
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Diversity of Products or Services
Price Affordability
Product or Service Quality
It looks like they're getting ready to pull this with me. I called them twice yesterday, but I honestly don't believe they are cancelling anything. I've already alerted my bank of an upcoming potential fraudulent charge. I will not cancel the card unless the bank...
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#608529
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I opened a NetZero account several years ago for my disabled sister and supplied my credit card number and allowed them to auto-bill it each month. My sister never used the service, so after about 2 years, I tried to cancel the NetZero account in order to stop the...
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Anonymous
mike

It looks like they're getting ready to pull this with me. I called them twice yesterday, but I honestly don't believe they are cancelling anything. I've already alerted my b...

Anonymous
iskippy

I had a similar experiance. After  being a member for 1 - 2 years I chamged to peoplepc and thought it was taken care of when I canceled only to discover that after about six ...

1.0
I didn't like
  • Reported me to collection agency
  • Conned me
  • Refused to cancel account
#585231
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This company NetZero told me to unplug my clear home modem to save data apparently it consumes data while on, whether ur online or not. I cancelled my service they are totally a ripoff company.
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Anonymous
Boo

Better make sure, because they got my new card and I didn't give it to them and charge me $83.00 on January 2,2015, after I had cancel. Then when you call them they all begin ...

1.5
#572737
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i have purchased netzero in About two weeks in nov 6receive it nov 11.nov i try it in a couple of hrs it was no more data i called: costumer service they told me i need to pay 13.00dllrs more for data i had paid already 56.00 ...6.99shipping and handling..plus...
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1.0
#557104
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They are a complete scam first they are going to tell me I can watch and stream movies for as long as I want so I ended falling for it by paying $65 for some equipment and then they are going to try and say I gotta pay $45 to watch stuff like are you kidding needless...
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#547075
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Netzero has taught these foreigners to rip people off. On SEPT 18th they took $25.00 out of my account.I checked my account on the 20TH AND $29.95 had been taken out.These people are only trained to rip the customers off. Iam on a fixed income and cant afford to just...
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2.0
#536718
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netzero is a good service, your just complaining because you can't get what you want..service has its own policy even they don't have refund policy they're still giving you refunds so that you will be satisfied. When you are running out of data your saying that you did...
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Anonymous
Wags

This individual is more than likely an employee of this Company. As stated in the last comment the English is not very good and apparently has no clues to consumer rights. I h...

Anonymous
irate

You sound like you work for the company...very poor English and no understanding or concern about consumer rights. We are not wrong to complain about a ripoff company!

#525429
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