filters
state:
Show
city:
Show
product:
Show
The wireless internet service was really bad. So I cancelled it. Then they started billing me for Norton anti virus that I never wanted or ordered. Seems that when you cancel service with them they give you a free one month of Norton then start charging for it if you...
Read more
#742289
Reply to reviews
Show

Netzero Cancellation Policy Review

They promised they served this area. They dont and it took me over an hour to cancel with them threaten me to compromise my bank card and my computer. I had to immediately close my bank card and file a dispute about the money they had already withdrawn from my account. Im filling a BBB report on them and warning people about doing business with them. They are rude and a rip off!
1.0
Details
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website
#740215
Reply to reviews
Show

Mifi500 Review

Just got my service on the 17th of Nov and the 19th Nov. Ran out of gigs rip off don't purchase now have to find a new service B.S.
1.0
Details
Customer service
Product or Service Quality
Website
#736681
Reply to reviews
Show

Netzero Internet Review

Got fabulousy upgraded to new hi-speed bull!!!!. Never worked. Got another netcard. 5 separate hour long sessions with tech help. Still no go. Returning both cards....Too bad they. can't leave well enough alone.
2.7
Details
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website
#731922
Reply to reviews

Netzero is a subsidiary of United Online, Inc., which is a public company listed on the NASDAQ exchange under the symbol UNTD. Its headquarters are located at 21255 Burbank Boulevard, Suite 400, Woodland Hills, CA, 91367. Francis Lobe is President and CEO. Edward K....
Read more
Anonymous
Anonymous

Without this comment, I would have had to wait 2 weeks to get refunded for the device I never recieved. Since you provided the names of the President and VP I told them I wo...

#721456
Reply to reviews
This new Hotspot device have prompted Server problems...keep dropping. My internet have been down since Sunday evening. Since the new hotspot device change, the Hold Time have been very excessive over an hour. The customer service reps do not speak clear English and...
Read more
1.8
#720647
Reply to reviews
Netzero has supposedly changed their ownership. Therefore, they said they were having to change my hotspot device. I've been being told my device was being shipped since October 1st. Not only did I not get my new device but they turned off my old one. On...
Read more
#719959
Reply to reviews

I have a mifi novatel wireless from net zero. it's nice size fits in your pocket ,i took it to hot spot ,it did work for a minute then stop.at home the signal only 60 ft. threw 1 wall. and not threw metal or adobe, stone walls. not about billing, they said 1 time bill...
Read more
1.0
I didn't like
  • Fraudulently charged my card
#717437
Reply to reviews
Show

Netzero Charge Review

Do not go with this company!! They are dishonest. They took almost 200. dollars off of a seniors card without permission. And when social security told him were it went they refused to return it. This is a company not to be trusted. Dont allow them to have no private information about you or your credit cards. Or social security card. They will steal it.
#695256
Reply to reviews
I had just found out thar netzero had given out personal information about consumrr to another country to handle your account without telling the consumer that they was doing this in the begining of the contract. United States consumers have a right to know if a...
Read more
#673826
Reply to reviews